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Template · Win-back

Win-back email template

Reconnect with customers who have not bought or opened in a while.

By Tellnod team · Updated

Preview

Illustrative example

Morrow Coffee, its products and prices are fictional. Your own logo, colors and products come from your brand card.

Use it in Claude or ChatGPT

Prompt
Find VIPs who haven't opened an email in 30 days and write them a win-back email with 15% off.
Send it to
VIP customers who have not opened an email in 30 days
Subject
The first autumn beans are roasted
Preview text
VIP only: 15% off until Oct 25. Two new single origins just came out of the roaster.
Add to ClaudeUse with ChatGPT

How to send a win-back email from Claude or ChatGPT

  1. Connect Tellnod

    Add Tellnod to Claude or ChatGPT from the connect page and sign in with Google.

  2. Paste the prompt

    In a new chat, paste: "Find VIPs who haven't opened an email in 30 days and write them a win-back email with 15% off."

  3. Pick the audience

    Suggested audience: VIP customers who have not opened an email in 30 days. Check the recipient count on the card.

  4. Review the preview

    Ask for changes in plain words until the desktop and mobile previews look right, then send yourself a test.

  5. Approve the send

    Press Confirm on the confirmation card. You can cancel until it sends.

The email, as text

Subject: The first autumn beans are roasted
Preview text: VIP only: 15% off until Oct 25. Two new single origins just came out of the roaster.

We saved you a bag of the new harvest

Hi Mia,

It's been a while, so here's what's new. This season we brought back two small lots, from Guji in Ethiopia and Huila in Colombia. Citrus and black tea notes are at their best right now.

- Ethiopia Guji · Natural · citrus, black tea · $17

- Colombia Huila · Washed · caramel, cocoa · $16

VIP only · ends Oct 25 · 15% off · code AUTUMN15

[Shop the autumn lot]

Not interested anymore? You can unsubscribe below at any time.

Every campaign also gets an unsubscribe link, a preferences link and your postal address, added automatically. Last reviewed .

About this template

When should I send a win-back email?

Reconnect with customers who have not bought or opened in a while.

Who should receive it?

VIP customers who have not opened an email in 30 days. In Tellnod you describe the audience in words and check the count on the confirmation card.

Can the AI send it without me?

No. The assistant prepares the send; only the Confirm button on the card can schedule it, and you can cancel until it goes out.